NHBC hires new lead for integrated retirement communities

a man in a blue suit and glasses smiling at the camera

The National House Building Council (NHBC) has strengthened its alternative residential team with the appointment of Andrew Milsom as Customer Relationship Manager. 

Andrew, who joins from The New Homes Group, will lead the business’ integrated retirement communities division as NHBC’s alternative residential offer continues to grow. His 14 years within the real estate industry included successful positions with Winkworths and Foxtons. His most recent role saw him advise clients within the integrated retirement communities sector along with the house building industry, including the likes of Taylor Wimpey, Barratt and Countryside.   

Andrew will lead on expanding NHBC’s market share within the integrated retirement communities sector, working in partnership with developers and operators to de-risk schemes through early-stage engagement. He will also play a key role in setting NHBC’s short to mid-term business strategy and contributing to policy.  

With more than 80 years’ experience, NHBC is the preferred warranty and building control provider to the property industry, working with the sector from the outset of projects with the aim of building properly first time. It supports customers across a range of sectors beyond volume house building, including Build to Rent, affordable and social housing, integrated retirement communities and strategic land.  

Andrew said: “Alternative residential is a major strategic priority for NHBC as it expands market share in key sectors including integrated retirement communities. I will be focused on building on NHBC’s growing customer base within the industry, supporting operators, developers and investors as they design and deliver high-quality new developments across the UK.” 

Tim Reid, Customer Relationship Director and head of alternative residential at NHBC, said: “Andrew brings a huge amount of experience and will be instrumental in building partnerships within the integrated retirement communities industry, working to de-risk schemes through early-stage engagement.”